Josh Kaplan
Vice President, Service Delivery, Sr. Management Consultant
Josh is a business growth, strategy, and turnaround expert – aligning technology, people, and processes to help companies exceed goals.
With more than 20 years of experience, Josh has a track record of guiding companies through implementing technology solutions, building teams, and designing processes that help them overcome challenges.
He has a unique background combining entrepreneurial success in IT, executive leadership in staffing, and running global e-commerce and custom software solution companies. He also has a foundation in hands on tech and development.
Josh believes in putting people first and finding their individual motivators. He is an expert at designing KPIs and OKRs to align individuals and teams with company goals and executing strategic business plans for both established global businesses and hypergrowth start-ups to increase their profits.
He holds a bachelor’s degree from Montclair State University in management information systems, which focuses on problem solving to help businesses operate more efficiently.
Industry Experience
- IT Advisory
- Tech
- E-commerce
Expertise
- Operational Transformation
- Global Management
- Project Management
- Technical Operations
- Innovation Process
- Senior Strategy Advisor
- Process Engineering
- Sales Operations
- Logistics
- Organizational Effectiveness
- Training & Development
- Business Analysis
- Performance Management
- Business Development