Director of Client Services
Rick Thomas, an Airforce Veteran, brings over 15 years of consulting and program/project management experience to Think’s leadership team. He has broad expertise in operational leadership, process improvement, and leading cross-functional teams to define simple, direct, and effective plans to attain stellar results.
An action-oriented leader, Thomas values positivity, transparency, and honesty in his leadership style. He leads with high integrity, restoring the confidence of project teams by instilling a collaborative and “no excuses” results-driven approach. Thomas believes a team fails and wins together, shaping the culture to build community, safety, and a sense of belonging. This approach defines a vision for a more effective organization that is capable of impacting both performance and results.
For Thomas, success is in the details. Listening and tackling challenges through effective two-way communication is key to managing effective teams and producing quality outcomes. His diverse background across industry silos allows him to apply a unique perspective to each engagement. Thomas is a highly-skilled executive program and project leader who has demonstrated the ability to deliver exceptional services ranging from complete transformations, training/content development and delivery, alignment and operational maturity, among other strategic operational improvement and development services.
- Workplace Safety and Health
- Food Safety
- Pet Health Insurance
- Strategic Leadership & Oversight
- Team Building
- Project Management
- PMO Development & Management
- Training & Development
- System Integration
- Product Management and Application Development