Virna Elly

Director of Client Services
Virna Elly, MA Healthcare Services

Virna Elly is an innovative and impactful professional with over 20 years of leadership and consulting experience solving complex business issues. She leads with a people-focused approach and is known for her keen eye for detail when it comes to improving user, customer, and total experience.

In 2005 Elly received a kidney-pancreas transplant. That same year, she launched herself into volunteering for the kidney community, where she discovered her gift for bridging the gap between patients and providers by presenting highly complex information in a human-centered way which has helped to improve the customer experience for thousands of patients across the country.

Drawing from her experience as a kidney patient and type 1 diabetic, Virna brings a unique lens to our team and the consulting industry, as design thinking solidifies itself as a keystone in all processes, products, and technology.

Elly helps clients humanize technology by bringing her empathy to their projects. She helps companies understand how interactions with technology and processes impacts the users and challenges her tech-minded peers to think outside of their comfort zones.

Throughout her career, she has experienced working with staff at every level. She enjoys mentoring those just starting out in their careers and assisting them in their growth just as much as being a sounding board for someone more senior. Elly emphasizes the importance of paying kindness forward and hopes to create a ripple of people helping each other to grow, succeed, and become better.

Elly is based in Baltimore. She earned a Master of Science degree in government analytics in 2021 from The Johns Hopkins University.

 

Industry Experience:

  • Government
  • Healthcare
  • Non-profit
  • Technology

Expertise:

  • Strategic Leadership & Oversight
    • Management
    • Mentoring
    • Team Building
    • Project Management
  • Organizational Change Management
  • Healthcare IT
  • Talent Management
  • Patient Engagement
  • Patient Advocacy

 

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