Director of Client Services
Rick Thomas, an Airforce Veteran, brings over 15 years of consulting and program/project management experience to Think’s leadership team. He has broad expertise in operational leadership, process improvement, and leading cross-functional teams to define simple, direct, and effective plans to attain stellar results.
An action-oriented leader, Thomas values positivity, transparency, and honesty in his leadership style. He leads with high integrity, restoring the confidence of project teams by instilling a collaborative and “no excuses” results-driven approach. Thomas believes a team fails and wins together, shaping the culture to build community, safety, and a sense of belonging. This approach defines a vision for a more effective organization that is capable of impacting both performance and results.
For Thomas, success is in the details. Listening and tackling challenges through effective two-way communication is key to managing effective
teams and producing quality outcomes. His diverse background across industry silos allows him to apply a unique perspective to each engagement. Thomas is a highly-skilled executive program and project leader who has demonstrated the ability to deliver exceptional services
ranging from complete transformations, training/content development and delivery, alignment and operational maturity, among other strategic operational improvement and development services.
• Workplace Safety and Health
• Food Safety
• Pet Health Insurance
• Strategic Leadership & Oversight
o Team Building
o Project/Program Management
• PMO Development & Management
• Training & Development
• System Integration
• Product Management and Application Development